Do Work Motivation Have Roles in Employee Performance? Insight from Kampung Marketer Social Entrepreneuship

Nurdian Susilowati, Angga Pandu Wijaya, Susmy Lianingsih


The exploration of employee performance in social entrepreneurship has gained increasing relevance among researchers, particularly in rural economic. Previous research has not explored much of the role of work motivation in strengthening job training and work incentives on employee performance. This study aims to determine the effect of job training and work incentives on employee performance and elaborate on work motivation as a moderating variable. This research respondents were all employees working in Kampung Marketer with a total sample of 161 people. Data collected by distributing questionnaires to respondents. Data analysis technique employs moderated analysis regression, preceded by a validity test, a reliability test and a classic assumption test. The results showed that job training has a positive and significant effect on the employee performance of employees. Work incentives have an insignificant impact on the performance of employees. Motivation can reduce the effect of job training and enervate work incentive toward employee performance. Research results represent that work incentives essential to generate employee performance; otherwise, higher motivation can emerge negatively and influence employee performance. The research is beneficial to manage human resource and deliver cutting-edge insight in managing employee.


employee performance, job training, social entrepreneurship, work incentives, work motivation

Full Text:



Abogsesa, A. S., & Kaushik, G. (2018). Impact of Training and Development on Employee Performance. International Journal of Civic Engagement and Social Change.

Albrecht, S. L., Bakker, A. B., Gruman, J. A., Macey, W. H., & Saks, A. M. (2015). Employee engagement, human resource management practices and competitive advantage: An integrated approach. In Journal of Organizational Effectiveness.

Bedarkar, M., & Pandita, D. (2014). A Study on the Drivers of Employee Engagement Impacting Employee Performance. Procedia - Social and Behavioral Sciences.

Bernardin, H. J., & Russel, J. E. . (1993). Human Resourses management. New York: Mc Graw Hill Inc.

Breaugh, J. A. (2013). Employee Recruitment. Annual Review of Psychology.

Brown, K. G., & Sitzmann, T. (2010). Training and employee development for improved performance. In APA handbook of industrial and organizational psychology, Vol 2: Selecting and developing members for the organization.

Bryant, P., & Allen, D. (2013). Compensation, Benefits and Employee Turnover: HR Strategies for Retaining Top Talent. Compensation & Benefits Review.

Burney, L. L., & Widener, S. K. (2013). Behavioral work outcomes of a strategic performance measurement system-based incentive plan. Behavioral Research in Accounting.

Carpenter, H. L. (2017). Talent management. In The Nonprofit Human Resource Management Handbook: From Theory to Practice.

Cherian, J., & Jacob, J. (2013). Impact of Self Efficacy on Motivation and Performance of Employees. International Journal of Business and Management.

Cohen, E. (2014). Employee training and development. In CSR for HR: A Necessary Partnership for Advancing Responsible Business Practice.

D’Annunzio-Green, N., & Ramdhony, A. (2019). It’s not what you do; it’s the way that you do it: An exploratory study of talent managementas an inherently motivational process in the hospitality sector. International Journal of Contemporary Hospitality Management.

Dipboye, R. L., & Dipboye, R. L. (2018). 12. Employee Training and Development. In The Emerald Review of Industrial and Organizational Psychology.

Ghasemi, F., Mohammadfam, I., Soltanian, A. R., Mahmoudi, S., & Zarei, E. (2015). Surprising incentive: An instrument for promoting safety performance of construction employees. Safety and Health at Work.

Gruman, J. A., & Saks, A. M. (2011). Performance management and employee engagement. Human Resource Management Review.

Guan, X., & Frenkel, S. (2019). How perceptions of training impact employee performance: Evidence from two Chinese manufacturing firms. Personnel Review.

Guerrero, M., Santamaría-Velasco, C. A., & Mahto, R. (2020). Intermediaries and social entrepreneurship identity: implications for business model innovation. International Journal of Entrepreneurial Behaviour and Research.

Guo, L., Wong-On-Wing, B., & Lui, G. (2013). Input-based performance evaluation incentive intensity and proactive work behavior. Advances in Management Accounting.

Gupta, N., & Shaw, J. D. (2014). Employee compensation: The neglected area of HRM research. Human Resource Management Review.

Hameed, A., Ramzan, M., Hafiz, M., Kashif Zubair, M., Ali, G., & Arslan, M. (2014). Impact of compensation on employee performance. International Journal of Business and Social Science.

Hudson, M., Smart, A., & Bourne, M. (2001). Theory and practice in SME performance measurement systems. International Journal of Operations and Production Management.

J., A. (2014). Determinants of employee engagement and their impact on employee performance. International Journal of Productivity and Performance Management.

Jiang, K., Lepak, D. P., Hu, J., & Baer, J. C. (2012). How does human resource management influence organizational outcomes? A meta-analytic investigation of mediating mechanisms. Academy of Management Journal.

Kanat-Maymon, Y., Mor, Y., Gottlieb, E., & Shoshani, A. (2017). Supervisor motivating styles and legitimacy: moderation and mediation models. Journal of Managerial Psychology.

Khalid, K., & Nawab, S. (2018). Employee Participation and Employee Retention in View of Compensation. SAGE Open.

Klein, H. J., & Park, H. (2015). Organizational Commitment. In International Encyclopedia of the Social & Behavioral Sciences: Second Edition.

Kumari, N., & Singh, D. (2018). Impact of organizational culture on employee performance. Prabandhan: Indian Journal of Management.

Luke, B., & Chu, V. (2013). Social enterprise versus social entrepreneurship: An examination of the “why” and “how” in pursuing social change. International Small Business Journal, 31(7), 764–784.

Lunenburg, F. C. (2011). Goal-Setting Theory of Motivation. International Journal of Management, Business, and Administration.

Ma’ruf, F., Hadari, I. R., & Amalia, D. (2019). EMPLOYEE MOTIVATION AND PERFORMANCE MODELS. International Review of Management and Marketing.

Maalaoui, A., Le Loarne-Lemaire, S., & Razgallah, M. (2020). Does knowledge management explain the poor growth of social enterprises? Key insights from a systematic literature review on knowledge management and social entrepreneurship. Journal of Knowledge Management, 24(7), 1513–1532.

Mahmud, A., & Susilowati, N. (2019). Human Values Model Analysis on Organizational Commitment in Higher Eduation. Jurnal Dinamika Manajemen, 10(1), 46–57.


Naderi, A., Nasrolahi Vosta, L., Ebrahimi, A., & Jalilvand, M. R. (2019). The contributions of social entrepreneurship and transformational leadership to performance: Insights from rural tourism in Iran. International Journal of Sociology and Social Policy, 39(9–10), 719–737.

Nitsche, M. (2014). Performance. In The Routledge Companion to Video Game Studies.

O’Connor, S. J., Borkowski, N., & Kemp, R. (2015). Employee motivation. In Handbook of Healthcare Management.

Peterson, S. J., & Luthans, F. (2006). The impact of financial and nonfinancial incentives on business-unit outcomes over time. In Journal of Applied Psychology.

Pizarro, N. (2016). An Integrated Model of Employee Adoption. New England Journal of Entrepreneurship, 19(1), 54–69.

Platis, C., Reklitis, P., & Zimeras, S. (2015). Relation between Job Satisfaction and Job Performance in Healthcare Services. Procedia - Social and Behavioral Sciences.

Price, J. L. (1997). Handbook of organizational measurement. In International Journal of Manpower.

Ramlall, S. (2004). A Review of Employee Motivation Theories and their Implications for Employee Retention within Organizations. Journal of American Academy of Business.

Rita, M., Randa Payangan, O., Rante, Y., Tuhumena, R., & Erari, A. (2018). Moderating effect of organizational citizenship behavior on the effect of organizational commitment, transformational leadership and work motivation on employee performance. International Journal of Law and Management.

Rohim, A., & Budhiasa, I. G. S. (2019). Organizational culture as moderator in the relationship between organizational reward on knowledge sharing and employee performance. Journal of Management Development.

Sattar, S., & Ahmed, S. (2014). Factors effecting employee turnover in banking sector. Developing Country Studies.

Shahzadi, I., Javed, A., Pirzada, S. S., Nasreen, S., & Khanam, F. (2014). Impact of Employee Motivation on Employee Performance. European Journal of Business and ManagementOnline).

Sharma, S., & Taneja, M. (2018). The effect of training on employee performance. International Journal of Recent Technology and Engineering.

Siemsen, E., Balasubramanian, S., & Roth, A. V. (2007). Incentives that induce task-related effort, helping, and knowledge sharing in workgroups. Management Science.

Sonnentag, S., & Frese, M. (2005). Performance Concepts and Performance Theory. In Psychological Management of Individual Performance.

Truitt, D. L. (2011). Effect of training and development on employee attitude as it relates to training and work proficiency. SAGE Open.

Turner, K., Crook, T. R., Miller, A., Turner, K., Crook, T. R., & Miller, A. (2014). Social Entrepreneurship and Research Methods. i.

Zhang, X., Lin, Z., Liu, Y., Chen, X., & Liu, D. M. (2020). How do human resource management practices affect employee well-being? A mediated moderation model. Employee Relations.


  • There are currently no refbacks.

Creative Commons License

JPBM (Jurnal Pendidikan dan Bisnis Manajemen) is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.


JPBM (Jurnal Pendidikan dan Bisnis Manajemen) is abstracted and indexed by :



ISSN (Online) 2527-905X       ISSN (Print) 2461-0828