PERSEPSI MASYARAKAT TERHADAP KINERJA APARATUR DESA DALAM PENYELENGGARAAN PEMBANGUNAN DI DESA SUAK RIBEE KECAMATAN JOHAN PAHLAWAN KABUPATEN ACEH BARAT

Zulihar Mukmin, Ruslan Ruslan, Siti Kurniati

Abstract


This article discussed the public understanding of the duties and functions of the civilian apparatus in carrying out development, the public response to the performance of the civil appara- tus in carrying out development, the performance of the apparatus when carried out their duties and functions to carry out development in accordance with the applicable rules. The method used a qualitative descriptive method. Data were collected through interviews with 15 respondents in Suak Ribee. The results of the study showed that in general, the community understood the duties and functions of the civil apparatus. The community acknowledges that the work capacity carried out by the authorities, especially public services, has met public expectations while the quality of work was recognized as good but not maximal due to lack of human resources 


Keywords


public perception, performance of civil apparatus, development realization

Full Text:

PDF

References


Ahmad, Badu & Batinggi.A. 2013. Manajemen Pelayanan Publik. Yogyakarta: Andi Off- set.

Isbandi, Rukminto, Adi. 2007. Perencanaan Partisipatoris Berbasis Aset Komunitas: Dari Pemikiran Menuju Penerapan. Depok: FISIP UI Press.

Mangkunegara, A.P. 2009. Prilaku Organisasi Konsep dan Aplikasinya. Jakarta: PT Raja Grafindo Persada.

Moenir.2008. Manajemen Pelayanan Umum di Indonesia. Jakarta: PT. Bumi Aksara.

Nawawi, Zaidan. 2013. Manajemen Pemerintahan. Jakarta: Rajawali Pers.

Nurcholis, Hanif. 2011. Pertumbuhan dan Penyelenggaraan Pemerintahan Desa. Jakarta: PT Grasindo.

Ndraha, Taliziduhu. 2011. Kybernology (Ilmu Pemerintahan Baru). Jakarta: Rineka Cipta.

Qanun No 5 tahun 2003 tentang Pemerintahan Gampong.

Qanun Provinsi Nanggroe Aceh Darussalam Nomor 8 Tahun 2008Tentang Pelayanan Publik

Republik Indonesia, Undang-undangNomor 6 Tahun 2014 tentang Desa . (online), (http:/ /www.hukumonline.com, diakses 30 maret 2016).

Republik Indonesia, Undang-undang Nomor 23 Tahun 2014 Tentang Pemerintahan Daerah.

Sudijono, Anas. 2009. Pengantar Evaluasi Pendidikan. Jakarta: PT. Raja Grafindo Persada


Refbacks

  • There are currently no refbacks.


Copyright (c) 2018 Author and Departement Law and Citizenship

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.

View JIPPK Statistics