THE IMPACT OF AI ON LIBRARY INFORMATION SERVICE QUALITY

Putri Nur Amalia, Irdiana Rahma Kurniawati, Faisal Fahmi

Abstract


This research explores the transformative impact of Artificial Intelligence (AI) in library services. It investigates AI's potential to enhance efficiency, personalize service delivery, and improve library collection management. The study employs qualitative methods, including in-depth interviews and document analysis, with a focus on academic and public libraries that have integrated AI. The findings reveal positive acceptance of AI by library professionals, increased user satisfaction, and the potential for more dynamic library services. However, challenges such as staff training and data privacy issues exist. AI's role in collection management is also highlighted. This research contributes to understanding AI's implications for libraries and underscores the need for responsible AI implementation.

Keywords


Artificial Intelligence, Library Services, Efficiency, User Experience.

Full Text:

PDF

References


Hussain, A. (2023). Use of artificial intelligence in the library services: prospects and challenges. Library Hi Tech News, 40(2), 15-17.

Jha, S. K. (2023). Application of artificial intelligence in libraries and information centers services: prospects and challenges. Library Hi Tech News, 40(7), 1-5.

Lund, B. D., Wang, T., Shamsi, A., Abdullahi, J., Awojobi, E. A., Borgohain, D. J., ... & Yusuf, A. O. (2023). Barriers to scholarly publishing among library and information science researchers: International perspectives. Information Development, 39(2), 376- 389.

Oyetola, S. O., Aderibigbe, N. A., & Oladokun, B. D. (2023). Implications of social media technologies (SMTs) to library services. Library Hi Tech News.

Barsha, S., & Munshi, S. A. (2023). Implementing artificial intelligence in library services: a review of current prospects and challenges of developing countries. Library Hi Tech News.

Shepherd, C., Kvenild, C., Smith, S., & Buss, A. (2017). The unspace case: Developing a maker movement in a multipurpose, flexible space, library setting. International Journal of Designs for Learning, 8(1).




DOI: http://dx.doi.org/10.17977/um008v8i12024p77-87

Refbacks

  • There are currently no refbacks.


Bookmark and Share


Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

BIBLIOTIKA indexed by:

                                       

BIBLIOTIKA : Jurnal Kajian Perpustakaan dan Informasi
Prodi Ilmu Perpustakaan, Jurusan Sastra Indonesia, Fakultas Sastra, Universitas Negeri Malang (UM)

Lisensi Creative Commons

BIBLIOTIKA : Jurnal Kajian Perpustakaan dan Informasi is licensed under Creative Commons Attribution-ShareAlike 4.0 International License
| Visitor Statistic