Organizational Change Communication, Workplace Bullying and Job Insecurity: The Moderating Role of Trust in Management

Pika Handayani, Reni Rosari, Miftachul Mujib

Abstract


This study aims to examine the relationship between organizational change communication and workplace bullying on job insecurity, as well as investigate the moderating role of trust in management. The objects of this research were employees who work in companies affected by Covid-19 in Indonesia, particularly in the tourism, banking, education, and entertainment sectors. The data were obtained through a survey by distributing questionnaires using a purposive sampling technique to 174 respondents, and it was analyzed using the partial least square structural equation modeling (PLS-SEM). The results of the study showed that organizational change communication has a negative effect on job insecurity, workplace bullying has a negative effect on job insecurity, and trust in management moderates the positive effect of workplace bullying on job insecurity. However, there is no moderating effect of trust in management on organizational change communication and job insecurity. There are some limitations and suggestions discussed in this paper.

 

Keywords: Organizational change communication, workplace bullying, trust in management, job insecurity


Full Text:

PDF

References


Adkins, C. L., Werbel, J. D., & Farh, J.-L. (2001). A field study of job insecurity during a financial crisis. Group & Organization Management, 26, 463–483. https://doi.org/10.1177/1059601101264004

Bordia, P., Hunt, E., Paulsen, N., Tourish, D., & DiFonzo, N. (2004). Uncertainty during organizational change: Is it all about control? European Journal of Work and Organizational Psychology, 13, 345–365. https://doi.org/10.1080/13594320444000128

Castiblanque, R. P., & Calatayud, P. J. B. (2020). Inequalities and the impact of job insecurity on health indicators in the Spanish workforce. Sustainability, 12(16), 6425. https://doi.org/10.3390/SU12166406.

Colquitt, J. A. (2001). On the dimensionality of organizational justice: A construct validation of a measure. Journal of Applied Psychology, 86, 386–400.

De Witte, H., Vander Elst, T., & De Cuyper, N. (2014). Job insecurity, health and well-being. European Journal of Work and Organizational Psychology, 23(3), 364-380. https://doi.org/10.1080/1359432X.2012.745989

Debus, M. E., Konig, C. J., & Kleinmann, M. (2014). The building blocks of job insecurity: The impact of environmental and person-related variables on job insecurity perceptions. Journal of Occupational and Organizational Psychology, 87, 329-351. https://doi.org/10.1111/joop.12049

DiFonzo, N., & Bordia, P. (1998). A tale of two corporations: Managing uncertainty during organisational change. Human Resource Management, 37(3), 295-303. https://doi.org/10.1002/(SICI)1099-050X

Dirks, K. T., & Ferrin, D. L. (2001). The role of trust in organizational settings. Organization Science, 12, 450–467. https://doi.org/10.1287/orsc.12.4.450.10640

Elving, W. J. L. (2005). The role of communication in organisational change. Corporate Communications: An International Journal, 10(2) 129 – 138. https://doi.org/10.1108/13563280510596943

Glambek, M., Skogstad A. & Einarsen S. (2018). Workplace bullying, the development of job insecurity and the role of laissez-faire leadership: A two-wave moderated mediation study. Work & Stress, 32(3), 297-312. https://doi.org/10.1080/02678373.2018.1427815

Glambek, M. & Matthiesen, S., Jørn, H. & Einarsen, S. (2014). Workplace bullying as an antecedent to job insecurity and intention to leave: A 6-month prospective study. Human Resource Management Journal, 24(3). https://doi.org/10.1111/1748-8583.12035.

Greenhalgh, L. & Rosenblatt, Z. (1984). Job insecurity: Toward conceptual clarity. The Academy of Management Review, 9(3), 438-448. https://doi.org/10.5465/amr.1984.4279673

Greenhalgh, L. & Rosenblatt, Z. (2010). Evolution of research on job insecurity. International Studies of Management and Organization, 40, 6-19. 10.2753/IMO0020-8825400101.

Hair, J. F., Sarstedt, M., Hopkins, L., & Kuppelwieser, V. G. (2014). Partial least squares structural equation modeling (PLS-SEM): An emerging tool in business research. European Business Review, 26(2), 106–121. https://doi.org/10.1108/EBR-10-2013-0128

Hair, J. F., Black, W. C., Babin, B.J., & Anderson, R. E. (2010). Multivariate data analysis: A global perspective. 7 ed. Upper Saddle River: Prentice Hall.

Hauge, L. J., Skogstad, A., & Einarsen, S. (2010). The relative impact of workplace bullying as a social stressor at work. Scandinavian Journal of Psychology, 51, 426–433. https://doi.org/10.1111/j.1467-9450.2010.00813.x

Jalali, A., Jaafar, M., & Hidzir, N. I. (2020), Indirect effect of workplace bullying on emotional exhaustion through job insecurity among Malaysian workers: The buffering role of religion. Journal of Islamic Accounting and Business Research, 11(7), 1325-1342. https://doi.org/10.1108/JIABR-11-2018-0182.

Jiang, L., & Probst, T. M. (2014). Organizational communication: A buffer in times of job insecurity? Economic and Industrial Democracy, 35(3), 557–579. DOI:10.1177/0143831X13489356.

Keim, A. C., Pierce C. A., Landis R. S., & Ernest D. R. (2014). Why do employees worry about their jobs? A meta-analytic review of predictors of job insecurity. Journal of Occupational Health Psychology, 19(3), 269–290. https://psycnet.apa.org/doi/10.1037/a0036743

Kinnunen, U., Mauno, S., Natti, J., & Happonen, M. (1999). Perceived job insecurity: A longitudinal study among Finnish employees. European Journal of Work and Organizational Psychology, 8, 243–260. https://doi.org/10.1080/135943299398348

Kinnunen, U., Mauno, S., Nätti, J., & Happonen, M. (2000). Organizational antecedents and outcomes of job insecurity: A longitudinal study in three organizations in Finland. Journal of Organizational Behavior, 21, 443–459. https://doi.org/10.1002/(SICI)1099-1379

Kock, N. (2018). WarpPLS user manual version 6.0 (6th ed,). Laredo, Texas: ScriptWarp System.

Kramer, M. W. (1999). Motivation to reduce uncertainty: A reconceptualization of uncertainty reduction theory. Management Communication Quarterly, 13, 305–316. https://doi.org/10.1177/0893318999132007

Lee, C., Huang G-H., & Ashford J. S. (2018). Job insecurity and the changing workplace: recent developments and the future trends in job insecurity research. Annual Review of Organizational Psychology and Organizational Behavior, 5, 335–359. https://doi.org/10.1146/annurev-orgpsych-032117-104651

Lin, W., Shao, Y., Li, G., Guo, Y., & Zhan, X. The psychological implications of Covid-19 on employee job insecurity and its consequences: the mitigating role of organization adaptive practices. Journal of Applied Psychology, 106(3), 317-329. https://psycnet.apa.org/doi/10.1037/apl0000896

Nemteanu, M.-S., Dinu, V., & Dabija, D.-C. (2021). Job Insecurity, Job Instability, and Job Satisfaction in the Context of the COVID-19 Pandemic. Journal of Competitiveness, 13(2), 65–82. https://doi.org/10.7441/joc.2021.02.04.

Notelaers, G. Heijden B. V. D., Hoel H., & Einarsen S. (2018): Measuring bullying at work with the short-negative acts questionnaire: identification of targets and criterion validity. Work & Stress, 1-18. https://doi.org/10.1080/02678373.2018.1457736

Oprea, B., & Iliescu, D. (2019), Burnout and job insecurity: the mediating role of job crafting. Psihologia Resurselor Umane, 13(2), 232-244. Retrieved from https://www.hrp-journal.com/index.php/pru/article/view/111/111

Park, J. H., & Ono M. (2016). Effects of workplace bullying on work engagement and health: the mediating role of job insecurity. The International Journal of Human Resource Management, 1466-4399. https://doi.org/10.1080/09585192.2016.1155164

Pratama, P. Y. S., Fajrianthi., & Hadi, C. (2021). Organizational communication and job insecurity with workcentrality as a moderator: A study on the impact of covid-19 pandemic to tourism industry. Jurnal Psikologi, 49(1), 54–68. https://doi.org/10.22146/jpsi.64822.

Robinson, S. L. (1996). Trust and breach of the psychological contract. Administrative Science Quarterly, 41, 574-600. Retrieved from https://www.jstor.org/stable/2393868

Roczniewska, M., Puchalska, M., & Ladka-Baranska, A. (2020). Facing education reform: Change-related self-efficacy is linked to job insecurity via appraisal. Economic and Industrial Democracy, 43. https://doi.org/10.1177/0143831X20975479.

Rodríguez-Muñoz, A., Baillien, E., De Witte, H., Moreno-Jiménez, B., & Pastor, J. C. (2009). Crosslagged relationships between workplace bullying, job satisfaction and engagement: Two longitudinal studies. Work & Stress, 23, 225–243. https://doi.org/10.1080/02678370903227357

Saeed, S., Hassan, I., Dastgeer, G., & Iqbal, T. (2021). The route to well-being at workplace: examining the role of job insecurity and its antecedents. European Journal of Management and Business Economics, 32(1), 47-72. https://doi.org/10.1108/EJMBE-02-2020-0025

Shoss, M. K. (2017). Job insecurity: An integrative review and agenda for future research. Journal of Management, 43(6), 1911–1939. https://doi.org/10.1177/0149206317691574.

Smet, K., Elst, T.E., Griep Y., & De Witte, H. (2016). The explanatory role of rumours in the reciprocal relationship between organizational change communication and job insecurity: a within-person approach. European Journal of Work and Organizational Psychology, 25(5), 631-644. https://doi.org/10.1080/1359432X.2016.1143815

Sverke, M., & Hellgren, J. (2002). The nature of job insecurity: Understanding employment uncertainty on the brink of a new millennium. Applied Psychology, 51, 23-42. https://doi.org/10.1111/1464-0597.0077z

Vander Elst, T., Baillien, E., Cuyper, N. D., & Witte, H. D. (2010). The role of organizational communication and participation in reducing job insecurity and its negative association with work-related well-being. Economic and Industrial Democracy, 31(2), 249-264. https://doi.org/10.1177/0143831X09358372

Zeidan, S., Prentice, C. & Nguyen, M. (2022). Securing jobs with individual trait and organisational support? International Journal of Organizational Analysis, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/IJOA-12-2021-3076.




DOI: http://dx.doi.org/10.17977/um003v9i12023p036

Refbacks

  • There are currently no refbacks.


Creative Commons License

JPBM (Jurnal Pendidikan dan Bisnis Manajemen) is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

 

JPBM (Jurnal Pendidikan dan Bisnis Manajemen) is abstracted and indexed in :