The Effects of Quality Management System, Management Information Technology on Work Culture at Adventist Junior High School Bandung

Yossi Yostiani

doi:10.17977/um025v9i22054p179

The Effects of Quality Management System, Management Information Technology on Work Culture at Adventist Junior High School Bandung

Yossi Yostiani

Abstract

Abstract: This study aims to examine the effect of Quality Management System and Management Information Technology on Work Culture at Adventist Junior High School Bandung. The research variables consist of independent variables, namely SMM and TIM, and the dependent variable, namely Work Culture. The research method used was a quantitative approach with a questionnaire instrument. Data were collected from 37 respondents who are educators at Adventist Junior High School Bandung. Validity and reliability tests were conducted to ensure the instruments used were valid and reliable. Furthermore, classical assumption tests (normality, heteroscedasticity, and multicollinearity tests) were conducted to ensure that the data qualified for linear regression analysis. The results showed that Quality Management System and Management Information Technology have an influence on Work Culture with a significance value of 0.033 and 0.002 (p < 0.05) and an R-Square value of 0.277, which means that 27.7% of variability in Work Culture can be explained by the use of QMS and TIM The research instruments were also declared valid and reliable, with the validity test results showing r-count > r-table and reliability test. The implications of this study suggest that the implementation of SMM and TIM in schools can enhance a more efficient and adaptive Work Culture. The findings are important for school managers to consider further investment in SMM management and TIM infrastructure in continuous training for educators to maximize the benefits of technology in creating a productive and innovative work environment. This research also enriches the literature on the central role of SMM and TEAM in shaping Work Culture in the education sector.
Keywords: Quality Management System, Management Information Technology, Work Culture

Full Text:

PDF

References

Ababneh, O. M. A. (2021). The Impact of Organizational Culture Archetypes on Quality Performance and Total Quality Management: The Role of Employee Engagement and Individual Values. International Journal of Quality & Reliability Management, 38(6), 1387–1408. https://doi.org/10.1108/IJQRM-05-2020-0178

Ansari, J. A. N., & Khan, N. A. (2020). Exploring The Role of Social Media in Collaborative Learning The New Domain of Learning. Smart Learning Environments, 7(1), 9.

Arisuniarti, D. M. (2016). Pengaruh Teknologi Informasi Dan Sistem Informasi Manajemen Terpadu Terhadap Kinerja Karyawan Di Lingkungan Universitas Warmadewa. Public Inspiration: Jurnal Administrasi Publik, 1(1), 50–64. https://doi.org/10.22225/pi.1.1.2016.50-64

Baptista, J., Stein, M. K., Klein, S., Watson-Manheim, M. B., & Lee, J. (2020). Digital work and organisational transformation: Emergent Digital/Human work configurations in modern organisations. Journal of Strategic Information Systems, 29(2), 101618. https://doi.org/10.1016/j.jsis.2020.101618

Dawson, C. (2019). AZ of Digital Research Methods. Routledge. https://doi.org/10.4324/9781351044677

de Maeyer, J. (2013). Towards a hyperlinked society: A critical review of link studies. New Media and Society, 15(5), 737–751. https://doi.org/10.1177/1461444812462851

Fadhli, M. (2017). Manajemen Peningkatan Mutu Pendidikan. Tadbir: Jurnal Studi Manajemen Pendidikan, 1(2), 215–240.

Giatman, M. (2017). Building School Organizational Work Culture Through The Implementation of Quality Management System ISO 9001: 2008. GEOMATE Journal, 12(30), 132–139. https://doi.org/10.21660/2017.30.TVET006

Gibson, P. A., Stringer, K., Cotten, S. R., Simoni, Z., O’Neal, L. J., & Howell-Moroney, M. (2014). Changing teachers, changing students? the impact of a teacher-focused intervention on students’ computer usage, attitudes, and anxiety. Computers and Education, 71, 165–174. https://doi.org/10.1016/j.compedu.2013.10.002

Habermas, J. (2018). Inclusion of the other: Studies in political theory. In Jurnal Sains dan Seni ITS (Vol. 1, Issue 1).

Hamzah, A., Kusmiati, S., Supriadi, S., & Wardani, S. W. (2022). Implementasi Sistem Manajemen Mutu (Smm) Iso 9001: 2015 terhadap Budaya Kerja Pegawai Politeknik Kesehatan Kementrian Kesehatan Bandung. Jurnal Riset Kesehatan Poltekkes Depkes Bandung, 14(1), 50–59. https://doi.org/10.34011/juriskesbdg.v14i1.2029

Hanaysha, J. R., Shriedeh, F. B., & In’airat, M. (2023). Impact of classroom environment, teacher competency, information and communication technology resources, and university facilities on student engagement and academic performance. International Journal of Information Management Data Insights, 3(2), 100188. https://doi.org/10.1016/j.jjimei.2023.100188

Handayani, I., Febriyanto, E., & Kristanti, C. Y. (2019). Komunikasi Dalam Pembelajaran Ilearning Plus Di. 16(2).

Hartl, E. (2019). A Characterization of Culture Change in the Context of Digital Transformation Research. Twenty-Fifth Americas Conference on Information Systems, April, 1–10.

Hasby, M. (2015). Pengaruh Teknologi Informasi Terhadap Budaya Kerja Pada Perguruan Tinggi Agama. Journal Speed, 7(4). https://doi.org/10.3112/speed.v7i4.1375

Heydari, M. (2016). The relationship between organizational culture and use of Information Technology in education offices in Tehran. International Journal of Humanities and Cultural Studies (IJHCS), September, 1517–1538.

Hidayah, N. L., Andini, P. A., Putera, A. W., Anisa, S., & Anshori, M. I. (2024). Peran Revolusi Teknologi Terhadap Budaya Organisasi Dan Interaksi Antar Karyawan Dalam Lingkungan Kerja. Nian Tana Sikka: Jurnal Ilmiah Mahasiswa, 2(1), 9–25. https://doi.org/10.59603/niantanasikka.v2i1.236

Ibda, H. (2019). Pembelajaran Bahasa Indonesia Berwawasan Literasi Baru Di Perguruan Tinggi Dalam Menjawab Tantangan Era Revolusi Industri 4.0. Jalabahasa, 15(1), 48–64.

Ikawati, H. D. (2021). Pemanfaatan TIK Sebagai Strategi Mengatasi Tantangan Pendidikan di Era Digital (Critical Review Artikel “Research-Informed Strategies to Addres Educational Challenges in a Digitally Network World”). Journal Scientific of Mandalika (JSM), 2(3), 95–100.

Jackson, G., & Ahuja, V. (2016). Dawn of the digital age and the evolution of the marketing mix. Journal of Direct, Data and Digital Marketing Practice, 17(3), 170–186. https://doi.org/10.1057/dddmp.2016.3

Keyser, D., & Keyser, D. (2021). Assessing the Digital Hegemony August 2020 Glasgow Student Number : 2399675K Dublin City Student Number : 857685 Charles Student Number : 48053670 Presented in partial fulfilment of the requirements for the Degree of International Master in Security , Int. February, 0–110.

Lawrence, J. E., & Tar, U. A. (2018). Factors that influence teachers’ adoption and integration of ICT in teaching/learning process. Educational Media International, 55(1), 79–105. https://doi.org/10.1080/09523987.2018.1439712

Lee, Y. (2023). ICT use, internal communication satisfaction, and engagement of working-from-home employees: The moderating role of affiliative tendency. Computers in Human Behavior, 138(July 2022), 107472. https://doi.org/10.1016/j.chb.2022.107472

Luturmas, J. R. (2017). Pengaruh Budaya Kerja dan Kepuasan Kerja terhadap Produktivitas Kerja Karyawan Ajb Bumiputera 1912 Cabang Ambon. Jurnal Penelitian Manajemen Terapan (PENATARAN), 2(2), 153–163.

Ma, Y., & Turel, O. (2019). Information Technology Use for Work And Technostress: Effects of Power Distance and Masculinity Culture Dimensions. Cognition, Technology & Work, 21(1), 145–157. https://doi.org/10.1007/s10111-018-0503-1

Mahedy, K. S. (2009). Peranan Teknologi Informasi Dalam Meningkatkan Kualitas Pendidikan. Jurnal Pendidikan Teknologi Dan Kejuruan, 6(2). https://doi.org/10.23887/jptk-undiksha.v6i2.169

Mander, M. S. (1987). Bourdieu, the Sociology of Culture and Cultural Studies: A Critique. European Journal of Communication. Theory & Sociology, 12(6), 825–853.

Massi, M., Vecco, M., & Lin, Y. (2020). Digital Transformation in the Cultural and Creative Industries; Production, Consumption and Entrepreneurship in the Digital and Sharing Economy.

Mercader, C., & Gairín, J. (2020). University teachers’ perception of barriers to the use of digital technologies: the importance of the academic discipline. International Journal of Educational Technology in Higher Education, 17(1). https://doi.org/10.1186/s41239-020-0182-x

Miranda, J., Navarrete, C., Noguez, J., Molina-Espinosa, J.-M., Ram’irez-Montoya, M.-S., Navarro-Tuch, S. A., Bustamante-Bello, M.-R., Rosas-Fernández, J.-B., & Molina, A. (2021). The core components of education 4.0 in higher education: Three case studies in engineering education. Computers & Electrical Engineering, 93, 107278. https://doi.org/10.1016/j.compeleceng.2021.107278

Mizanbekova, S., Umbetaliev, N., Aaitzanova, A., & Bogomolov, A. (2017). The Quality Management System Improvement for the Enhancement of Production Competitiveness. Revista Espacios, 38(42), 13.

Mohamad Taghvaee, V., Assari Arani, A., Nodehi, M., Khodaparast Shirazi, J., Agheli, L., Neshat Ghojogh, H. M., Salehnia, N., Mirzaee, A., Taheri, S., Mohammadi Saber, R., Faramarzi, H., Alvandi, R., & Ahmadi Rahbarian, H. (2023). Sustainable development goals: transportation, health and public policy. Review of Economics and Political Science, 8(2), 134–161. https://doi.org/10.1108/REPS-12-2019-0168

Mohamed Hashim, M. A., Tlemsani, I., & Matthews, R. (2022). Higher education strategy in digital transformation. Education and Information Technologies, 27(3), 3171–3195. https://doi.org/10.1007/s10639-021-10739-1

Nam, H., & Kannan, P. K. (2020). Digital Environment in Global Markets: Cross-Cultural Implications for Evolving Customer Journeys. Journal of International Marketing, 28(1), 28–47. https://doi.org/10.1177/1069031X19898767

Ridha Djamaluddin, A., Hastjarjo, S., & Agung Satyawan, I. (2023). Virtual Communication Culture in the Post-Pandemic Era. KnE Social Sciences, 2023, 147–155. https://doi.org/10.18502/kss.v8i3.12823

Rot, S. C. (2018). Stepping In: My Experience of Embodied Power Through the Relational-Cultural Framework. American Journal of Dance Therapy, 40(1), 44–67. https://doi.org/10.1007/s10465-018-9273-9

Rusmiarti, D. A. (2015). Analisis Difusi Inovasi dan Pengembangan Budaya Kerja pada Organisasi Birokrasi. Masyarakat Telematika Dan Informasi, 6(2), 85–100.

Saleh, A. R., & Utomo, H. (2018). Pengaruh Disiplin Kerja, Motivasi Kerja, Etos Kerja dan Lingkungan Kerja terhadap Produktivitas Kerja Karyawan bagian Produksi Di PT. Inko Java Semarang. Among Makarti, 11(1), 28–50. https://doi.org/10.52353/ama.v11i1.160

Samsudin, A., Brian, J. B., Amanda, R., Putri, V. E., & Dec’caprio, Y. (2024). Konsep, Fungsi, Dan Aplikasi Manajemen Sumber Daya Manusia Secara Efektif Dan Efisien Untuk Mencapai Tujuan Organisasi. Jurnal Ilmiah Wahana Pendidikan, 10(17), 28–39. https://doi.org/10.5281/zenodo.13848195

Schmeleva, A. N. (2017). Evaluation and Improvement of the Operating Efficiency of Enterprise Quality Management System (QMS): Conceptual Bases. Calitatea, 18(160), 100.

Shujahat, M., Sousa, M. J., Hussain, S., Nawaz, F., Wang, M., & Umer, M. (2019). Translating The Impact of Knowledge Management Processes into Knowledge-Based Innovation: The Neglected And Mediating Role of Knowledge-Worker Productivity. Journal of Business Research, 94, 442–450. https://doi.org/10.1016/j.jbusres.2017.11.001

Trenerry, B., Chng, S., Wang, Y., Suhaila, Z. S., Lim, S. S., Lu, H. Y., & Oh, P. H. (2021). Preparing Workplaces for Digital Transformation: An Integrative Review and Framework of Multi-Level Factors. Frontiers in Psychology, 12, 620766. https://doi.org/10.3389/fpsyg.2021.620766

Vieira, M. M. da S., & Barbosa, S. M. (2020). School Culture and Innovation: Does the Post-Pandemic World COVID-19 Invite to Transition or to Rupture? European Journal of Social Science Education and Research, 7(2), 23. https://doi.org/10.26417/922sju94c

DOI: http://dx.doi.org/10.17977/um025v9i22054p179