Analysis and Strategy to Improve Student Satisfaction on Community Based Learning and Local Potential Methods

Ahmad Thoriq; In In Hanidah; Wahyu Gunawan

doi:10.17977/um047v25i12018p034

Analysis and Strategy to Improve Student Satisfaction on Community Based Learning and Local Potential Methods

Ahmad Thoriq, In In Hanidah, Wahyu Gunawan

Abstract

One of the learning innovations developed by Padjadjaran University is a community-based learning method and local potential applied to arts and entrepreneurship courses (OKK). In order to improve the quality of academic services in the learning process it is necessary to analyze student satisfaction. The research design used in this study was a cross sectional study with a total sample of 133 first-degree students selected using the convenience sampling method. Data on satisfaction and expectations were collected through questionnaires and processed using the Importance Performance Analysis (IPA) and Custumer Satisfaction Index (CSI) which were then analyzed descriptively. Based on the results of the IPA analysis, the attributes that enter into quadrant I (top priority) are improvement in creativity and thinking patterns (c2) and understanding of culture, art, and local sports (c6), quadrant II (maintaining achievement), that is caring (c4 ) and the increase in soft skills (c7), quadrant III (low priority), namely the effectiveness of implementation (c1) and the spirit of entrepreneurship (c5), quadrant IV (excessive), namely teamwork (c3). Overall student satisfaction with the seven attributes that affected the implementation of OKK lectures was 74.20%.

Keywords

student satisfaction; importance performance analysis; community based division; local potential

Full Text:

PDF

References

Apriliana Y. (2016). Analisis kepuasan mahasiswa terhadap poliklinik Institut Pertanian Bogor Darmaga (Skripsi). Institut Pertanian Bogor, Indonesia.

Arifin W.E. (2014). Mobilitas kemiskinan antargenerasi dan perilaku investasi pada anak (Skripsi). Institut Pertanian Bogor, Indonesia.

Atmanti H.D. (2005). Investasi sumber daya manusia melalui pendidikan. Jurnal Dinamika Pembangunan, 2 (1) : 30 - 39

Chrisiana W. (2005). Upaya penerapan pendidikan karakter bagi mahasiswa (Studi Kasus di Jurusan Teknik Industri Uk Petra). Jurnal Teknik Industri, 7 (1) : 83 - 90

Gunawan W., Hanidah I.I., Zidni I, dan Mukti G.W. (2018). Buku Ajar Olah Raga Kesenian dan Kewirausahaan. Bandung (ID) : Unpad Press.

Hatimah I. (2006). Pengelolaan pembelajaran berbasis potensi lokal di Pusat Kegiatan Belajar Masyarakat (PKBM). Mimbar Pendidikan, 1(25) : 39-45

Khoiri A., Syifa A., dan Mubin N. (2018). Pembelajaran fisika berbasis potensi lokal kabupaten jepara untuk meningkatkan keterampilan proses sains dan jiwa kewirausahaan peserta didik. Formatif: Jurnal Ilmiah Pendidikan MIPA,8 (1) : 57-68, DOI: http://dx.doi.org/10.30998/formatif.v8i1.2365

Mailany H. (2011). Kajian faktor-faktor yang mempengaruhi kepuasaan mahasiswa dalam pelaksanaan pendidikan di Institut Pertanian Bogor (Tesis). Institut Pertanian Bogor, Indonesia.

Novianti D.S., dan Alfiasari. (2017). Kepuasan hidup mahasiswa tingkat pertama: kaitannya dengan karakter mahasiswa dan gaya pengasuhan orang tua. Jurnal Ilmu Keluarga dan Konsumen, 10 (1) : 13 – 23, DOI: http://dx.doi.org/10.24156/jikk.2017.10.1.13.

Retnaningsih, Simanjuntak M., dan Khairati A. (2009). Analisis dan strategi meningkatkan kepuasan mahasiswa IPB terhadap penyelenggaraan akademik. Jurnal Ilmu Keluarga dan Konsumen, 2 (1) : 64-76

Sujarwo. (2014). Pendidikan transformatif dalam perubahan masyarakat. Prosiding Seminr Nasional Pendidikan Untuk Perubahan Masyarakat Bermartabat, Yogyakarta (ID) : UNY Press ; 102 - 118

Supranto J. (2011). Pengukuran tingkat kepuasan pelanggan untuk menaikkan pangsa pasar. Jakarta (ID): PT Rineka Cipta.

Suryani. (2011). Studi komparatif tingkat kepuasan mahasiswa terhadap penyelenggaraan akademik di Institut Pertanian Bogor (Skripsi). Institut Pertanian Bogor, Indonesia.

Undang – Undang Nomor 12 tahun 2012 Tentang Pendidikan Tinggi. Diambil dari http://diktis.kemenag.go.id/prodi/dokumen/UU-Nomor-12-Tahun-2012-ttg-Pendidikan-Tinggi.pdf [diunduh 20 Maret 2019]

Wahyono S.B. (2014). Ilmu pendidikan menuju masyarakat transformative. Prosiding Seminr Nasional Pendidikan Untuk Perubahan Masyarakat Bermartabat, Yogyakarta (ID) : UNY Press ; 199 - 211

DOI: http://dx.doi.org/10.17977/um047v25i12018p034