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Analyzing the use of information technology in guidance and counseling services in Indonesia and Tanzania: A narrative review
Abstract
Abstract: In light of rapid advancements in information technology, school counselors must modify their guidance and counseling services to reflect these changes. Unfortunately, there is a paucity of information about how counselors use IT, especially in Tanzania and Indonesia. This study aims to analyze how these two countries use information technology for guidance and counseling services. A total of 100 international and national articles have been reviewed from 2014 to 2024 in Google Scholar, while 25 articles have been selected using the PRISMA model. School counselors use computers, smartphones, Microsoft Word, PDFs, WhatsApp, Zoom, and Google Meet. However, they encounter difficulties, such as inadequate ICT skills and lack of training. Consequently, they frequently learn new digital abilities from their work colleagues. Further studies on ICT use in these nations are required, as well as an investigation of government efforts to enhance digital literacy specifically for school counselors.
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DOI: http://dx.doi.org/10.17977/um031v11i22024p066
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